Terms of Service

Last updated: October 2, 2026

These Terms of Service describe the rules for using the Breakwater Partners website at https://breakwaterpartners.net ("Website") and the general conditions for contacting us about our technology advisory services.

"Breakwater Partners," "we," "us," and "our" refer to the business operating this Website.

These terms do not replace a separately accepted service agreement, statement of work, confidentiality agreement, or agreement with a technology provider. Those agreements govern the matters they specifically address.

1. About Our Services

Breakwater Partners helps businesses evaluate technology options across connectivity, cybersecurity, cloud infrastructure, managed services, data centers, compliance readiness, and related areas.

Depending on the engagement, our work may include discovery, requirements planning, provider evaluation, procurement coordination, implementation support, and ongoing vendor-management assistance.

Website descriptions explain our general capabilities. The scope, deliverables, responsibilities, timelines, and any ongoing support commitments for a particular engagement must be confirmed separately.

2. Inquiries and Engagements

Submitting a contact form or requesting a conversation does not obligate you to purchase services or enter into an agreement with Breakwater Partners or a technology provider.

An inquiry alone does not establish a service engagement, reserve resources, or authorize us to make commitments on your behalf.

If you contact us for an organization, you must be authorized to share the information you provide. Any subsequent engagement or purchase must be approved by an appropriately authorized representative.

3. Advisory Model and Provider Compensation

Breakwater Partners operates a provider-compensated advisory model. Advisory services described on this Website as being provided at no cost to clients do not carry a separate Breakwater advisory fee.

Technology products and services obtained from third-party providers may involve charges under those providers' proposals and contracts. "No cost" advisory does not mean that the underlying technology services are free.

You may ask us about compensation arrangements relevant to a proposed provider relationship. Recommendations should be evaluated alongside your organization's requirements, the provider's proposal, and the applicable contract.

Any separately proposed work involving a direct fee must be clearly identified and agreed upon in writing before that work begins.

4. Recommendations and Business Decisions

Our recommendations depend on the information available to us, including information supplied by your organization and prospective providers.

Please provide accurate, current information and tell us about material changes to your requirements, existing contracts, budgets, deadlines, or technical environment.

Your organization retains responsibility for approving purchases, selecting providers, obtaining internal authorizations, and accepting contractual commitments. Unless separately authorized in writing, Breakwater Partners cannot sign agreements or commit funds on your behalf.

Estimates, comparisons, savings projections, and implementation timelines depend on their stated assumptions. They are not guarantees of a particular result.

5. Third-Party Providers

Technology providers are responsible for the products and services they supply under their own agreements.

Their pricing, availability, service levels, warranties, security commitments, renewal terms, cancellation rights, and support obligations are governed by the agreements you enter into with them.

Breakwater Partners may assist with evaluation, coordination, or escalation where included in an engagement. That assistance does not make us the provider of the underlying service or replace the provider's contractual obligations.

Provider names and logos on the Website identify organizations within the technology ecosystem. Their appearance does not guarantee availability, suitability, or a particular commercial arrangement.

6. Website Information and Professional Advice

Website articles, service descriptions, and other resources provide general information. They are not a substitute for an assessment of your organization's circumstances.

References to security frameworks, regulatory requirements, audit readiness, or compliance services do not constitute a certification or guarantee that your organization will satisfy a particular requirement.

Technology and compliance-readiness guidance does not replace advice from your legal counsel, auditor, certifying body, or other appropriately qualified professional.

No technology solution or advisory service can guarantee the elimination of every security risk, outage, or operational issue.

7. Confidential Information and System Access

Share only information you are authorized to provide. Do not submit passwords, access credentials, protected health information, detailed security vulnerabilities, or other sensitive materials through the general Website contact form.

Contact us first to arrange an appropriate method for sharing confidential materials and any necessary confidentiality or data-processing terms.

Submitting an inquiry does not authorize Breakwater Partners or a prospective provider to access your systems, conduct security testing, or make changes to your environment. Such activities require separate authorization and an agreed scope.

These terms do not reduce obligations established by an existing confidentiality or service agreement.

8. Acceptable Website Use

You may use the Website for lawful business research and legitimate inquiries.

You must not:

• Submit fraudulent inquiries or impersonate another person or organization.
• Provide information you are not authorized to disclose.
• Attempt unauthorized access to the Website or connected systems.
• Introduce malicious code or interfere with the Website's security or operation.
• Use Website forms to send spam, threats, or unlawful material.

We may take reasonable steps to restrict abusive activity or protect the Website. Any suspension or termination of an existing service engagement is governed by the applicable service agreement.

9. Intellectual Property

Website content, branding, graphics, and other materials are owned by Breakwater Partners or used with permission, except where otherwise indicated. Third-party names and trademarks remain the property of their respective owners.

You may view and share links to public Website content and make reasonable internal business use of it, while preserving attribution and ownership notices.

Except as permitted by applicable law or with the relevant owner's permission, you may not reproduce, sell, or republish substantial portions of the Website or use branding in a way that suggests an unauthorized endorsement.

Ownership and permitted use of engagement-specific deliverables are governed by the relevant agreement.

10. Communications and Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information.

When you contact us, we may respond using the contact details you provide to discuss your inquiry or requested services.

If you opt in to text messages, those messages may relate to your inquiry and requested services. Message frequency varies, and message and data rates may apply. Reply STOP to opt out. For assistance, use our Contact page.

Submitting an inquiry does not, by itself, authorize unrelated promotional text messages. You may unsubscribe from marketing emails using the instructions provided in those emails.

11. Website Availability and Responsibility

We aim to keep Website information accurate and available, but content may contain errors or become outdated, and access may be interrupted for maintenance or other reasons.

Confirm material pricing, technical, contractual, and service details before relying on Website information to make a purchase or operational decision.

Responsibility for services and any agreed warranties or liability provisions will be addressed in the applicable engagement or provider agreement. These Website terms do not remove liability or rights that cannot lawfully be excluded.

12. Changes to These Terms

We may update these terms as the Website or our services change. The revised version will be posted with an updated date.

Changes apply prospectively and do not amend an existing service agreement or previously agreed commitment without the agreement required under that arrangement.

13. Contact Us

For questions about these terms or our services, contact:

Breakwater Partners
Website: https://breakwaterpartners.net
Contact: https://breakwaterpartners.net/contact

Please identify your inquiry as a "Terms of Service Question" so we can direct it appropriately.