Privacy Policy

    Last updated: October 2, 2026

    Breakwater Partners ("we," "us," or "our") provides technology advisory services to businesses. This Privacy Policy explains how we collect, use, and disclose personal information when you visit https://breakwaterpartners.net, contact us, or interact with us about our services.

    This policy covers personal information associated with business contacts as well as website visitors. Separate confidentiality agreements, service agreements, or data-processing agreements may govern information handled during a client engagement.

    1. Information We Collect

    Information you provide

    We collect information you choose to provide through our website forms and communications with us. This may include:

    • Your name, business email address, phone number, and company.
    • Your role and professional contact details, if provided.
    • Your description of a business or technology challenge.
    • Service interests, meeting preferences, and information included in inquiries or follow-up communications.

    If you engage with us for advisory services, you may also provide information about your organization's technology requirements, locations, existing providers, contracts, budgets, and procurement plans. These materials may contain personal information about you or other business contacts.

    Please share only information you are authorized to provide. Do not submit passwords, access credentials, detailed security vulnerabilities, protected health information, or other sensitive information through our general website contact form. Contact us first to arrange an appropriate method of sharing confidential materials.

    Information collected automatically

    Our website and connected service providers may collect technical information such as IP addresses, browser and device details, pages requested, referring websites, access times, and diagnostic information.

    Cookies and similar technologies may be used as described in Section 5.

    2. How We Use Information

    We use information to:

    • Respond to inquiries and communicate about requested services.
    • Understand your organization's needs and arrange discussions.
    • Evaluate technology options and develop recommendations.
    • Coordinate introductions, proposals, procurement, implementation, and ongoing support as part of services you request.
    • Maintain business contact records and engagement history.
    • Operate, secure, troubleshoot, and improve our website and communications.
    • Maintain appropriate business records, comply with legal obligations, and resolve disputes.

    Where you separately request or agree to receive marketing communications, we may use your contact information for that purpose. An inquiry does not, by itself, authorize unrelated promotional text messages.

    3. How We Disclose Information

    Service providers

    We may disclose information to providers that support our operations, such as website hosting, form processing, customer-record management, email delivery, scheduling, communications, and technical support.

    Technology providers and advisory partners

    When you ask us to evaluate solutions, obtain proposals, arrange introductions, or coordinate services, we may share relevant business contact information and project requirements with the providers or partners involved.

    We limit these disclosures to information relevant to the requested activity and applicable engagement arrangements. Contacting us does not authorize unrestricted distribution of your information throughout our provider network.

    Technology providers may process information under their own privacy policies when you interact with them or enter into an agreement with them.

    Legal and protective purposes

    We may disclose information where required by law or legal process, or where reasonably necessary to protect rights, safety, and security; investigate misuse; or address a dispute.

    Other authorized disclosures

    We may disclose information when you direct or authorize us to do so.

    The specific restrictions on mobile information and text-message consent in Section 4 apply to the sharing described in this policy.

    4. Email, Telephone, and Text Communications

    We may use the contact details you provide to respond to your inquiry, arrange conversations, and communicate about requested advisory services.

    If you opt in to text messages, we may send messages related to your inquiry and requested services. Message frequency varies, and message and data rates may apply.

    You can opt out of text messages by replying STOP. For assistance, use our Contact page at https://breakwaterpartners.net/contact. Opting out of texts does not prevent us from responding through another appropriate communication channel.

    We do not disclose mobile information to third parties or affiliates for their own marketing or promotional use. Text-message opt-in records and consent are not shared with third parties for their independent use. Providers that support message delivery and customer service may process the information needed to perform those functions for us.

    If you receive marketing emails from us, you may unsubscribe using the instructions in those emails or contact us to request removal. We may still send nonmarketing communications relevant to your requests or an ongoing engagement.

    5. Cookies and Similar Technologies

    Our website and embedded services may use cookies, local storage, or similar technologies to support functionality, security, and form operation.

    You can manage or delete cookies through your browser settings. Restricting cookies may affect some website features or embedded services.

    Third-party services loaded through our website may receive technical information, such as your IP address and browser details, when your device connects to them.

    If we introduce analytics or advertising technologies that involve additional collection or use of personal information, we will update this policy and provide any notices and choices required for those technologies.

    6. Information Retention

    We retain information for as long as reasonably necessary for the purposes described in this policy.

    Retention depends on the type of information, the nature and duration of our business relationship, applicable contractual and legal requirements, and any need to resolve disputes or maintain business records.

    We may retain limited records of communication preferences and opt-out requests to help ensure those preferences are respected.

    7. Security and Confidential Information

    We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

    No method of transmission or storage is completely secure. Please coordinate with us before sending confidential business documents or sensitive information.

    Any separate confidentiality or data-processing agreement continues to govern the information within its scope. This policy does not replace or reduce those obligations.

    8. Your Choices and Privacy Requests

    You may contact us to request access to, correction of, or deletion of personal information associated with you, or to update your communication preferences.

    Depending on your location and applicable law, you may have additional rights, including rights to obtain a copy of information, object to or restrict certain processing, withdraw consent, or appeal a decision about a privacy request.

    We will review requests in accordance with applicable law. We may need to verify your identity or authority before acting. Some information may need to be retained to satisfy legal or contractual obligations or address disputes.

    You may decline to provide information, although we may be unable to respond fully or arrange requested services without relevant contact and business details.

    9. Third-Party Websites and Services

    Our website may contain third-party links, externally hosted content, and embedded tools. External websites and services have their own privacy practices, which we do not control.

    The appearance of a provider's name or logo on our website does not, by itself, mean we have shared your inquiry with that provider.

    10. Children's Privacy

    Our website and advisory services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

    If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

    11. Changes to This Policy

    We may update this Privacy Policy as our website, services, or information practices change. The updated version will be posted on this page with a revised date. We will provide additional notice where required by applicable law.

    12. Contact Us

    For questions about this policy or to submit a privacy request, contact:

    Breakwater Partners
    Website: https://breakwaterpartners.net
    Contact: https://breakwaterpartners.net/contact

    Please identify your message as a "Privacy Request" and include enough information for us to understand and respond to it. Do not include passwords or sensitive documents in the initial request.

    Have Questions About Your Privacy?

    Our team is ready to assist you with any privacy-related questions or requests.

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